Commitments & Values
Captain.legal
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US Law
Our commitments guarantee you a quality service. Indeed, Captain.legal undertakes to provide all of its customers
with guarantees of competence, responsibility and confidentiality of the data transferred and stored.
Protection of clients' interests
Captain.legal commits :
- to ensure the security and confidentiality of its customers' data;
- that its products and services comply with the latest state of positive law;
- to provide customers with fair, clear and transparent information on the nature of their services.
- to ensure the security and confidentiality of its customers' data;
- that its products and services comply with the latest state of positive law;
- to provide customers with fair, clear and transparent information on the nature of their services.
Compliance with positive law
We are committed to ensuring at all times that the services available on the Captain.legal site comply with the latest state of positive law in force.
In particular with regard to the code of consumption, commerce, intellectual property, as well as the law of the protection of personal data.
Clear and transparent pricing
We undertake to clearly display all prices and services available on the website.
Professional Liability
Captain.legal undertakes to subscribe to professional liability covering the risks associated with its activity in order to guarantee and compensate for the damage that its activities may cause. In addition, Captain.legal undertakes to renew this professional liability insurance every year.
Product transparency
We undertake to demonstrate complete transparency, in particular with regard to the prices, services and products available on the website.
Customer relationship service
We guarantee all website users customer service available by email and phone 6 days a week from 9 a.m. to 7 p.m. In addition, users benefit from access to the Support section, where all procedures and help are clearly detailed.
Data transfer
The HTTPS protocol allows data transferred (from the website or to the website) to benefit from 256-bit SSL encryption. In addition, access to the site is only authorized via this secure protocol, access to the domains http://www.captain.legal or http://captain.legal being redirected to the secure site https: // www.captain.legal.
Data storage
The data collected by Captain.legal is stored in France on the Cloud of the company OVH whose head office is located at 2 rue Kellermann - 59100 Roubaix - France. In addition, Captain.legal uses a strong encryption protocol, with data encrypted using a 256-bit SSL certificate.